FAQs

We are an aluminum casting manufacturer with 20 years of experience. Depending on the casting process, Innovaw group own several foundry and machining facility divisions to provide customers with solutions for aluminum and zinc high pressure casting, aluminum low pressure casting, aluminum gravity casting, aluminum investment casting, aluminum sand casting and CNC precision machining. we provide one-stop service from drawings to high quality products.

We ask for 3D models or detailed 2D drawings. Samples may also be provided for pricing purposes. Please also provide specific details such as the product quantity, annual demand, raw materials, and dimensional tolerances. We accept 3D models in .PRT and .SLDPRT formats, as well as neutral formats such as .IGS, .STP, and .X_T.

Generally, we will respond within one to three business days. If the product is complex, we may require additional time to analyze the manufacturing process and costs, and we will communicate with you accordingly.

Our delivery terms include FOB, CIF, EXW, CFR, DDU, etc.

Because the customer's product demand and complexity is different, need to use different die-casting or casting process, so the delivery time is not the same, we will be with the customer before booking the contract for delivery time confirmation. tooling lead time: 5-8weeks according to different parts; first samples lead time: 1-3weeks after tooling ready. mass order lead time: 5-7weeks

Yes, we can. our engineers can make the drawings based on provided samples before tooling.

Sorry, we can't. The molds belong to the paying customer with NDA. We have no right to use the customer's molds for any third party without permission.

we will use 8D tool to process customer's complaint, define root cause and improvment actions.